This week
Conversations this week
47
18% vs last week
Conversation-to-interest
24%
3 pts vs last week
Avg response time
1.8s
0.2s faster
Products viewed
312
22% vs last week
Recent conversations
View all →S
Do you ship to France?
Yes — flat rate $35 CAD, takes 7–10 business days…
L
Is the Bol Matinal dishwasher safe?
Hand-wash recommended to preserve the glaze…
A
Custom glaze possible?
Mireille takes commissions — forwarded details for follow-up…
M
When's your next market?
Marché Jean-Talon Saturday 8am–3pm, booth 14…
C
Do you have Tasse Boréale in green?
Currently only forest green — sent product link…
?
Can I return a chipped piece?
Yes — free return within 30 days, photo required…
Top questions this week
What customers are asking about most
1.
"Do you ship internationally?"
14 convos
2.
"What's the Bol Matinal made of?"
11 convos
3.
"Custom orders?"
9 convos
4.
"When is your next pop-up?"
7 convos
5.
"Returns and exchanges?"
6 convos
Insight: 3 of your top 5 questions are about logistics. Consider adding a Shipping section to your Brand Voice.